Acceptable Use Policy

As part of our service, you must agree with our Acceptable Use Policy

The services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any British law is prohibited. Copyrighted material, material we judge to be threatening or obscene, or material protected by trade secrets and other statutes are also not allowed. We are not responsible for any claims resulting from the use of our service. Any sites that promote this is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the internet. Links to such materials are prohibited. This also includes, but not limited to Adult sites, pirated software, hacker programs/archives, MP3, and Warez sites. Also MP3 and any music files are prohibited on the servers, unless it is your own music or a remix that you have made.

The following activities are not allowed:

  • Spamming or using an email address or domain that is maintained on a server as reference in conjunction with spamming
  • Using programs that consume excessive CPU time
  • Allowing the use of mail services, mail forwarding capabilities, or auto responders other than for the client's own account
  • Resale of disk space without an appropriate reseller agreement
  • Use of servers for backup of files unrelated to the web site of the account
  • Resale or remote access to CGI scripts installed on provided servers
  • Operation of IRC servers or IRC bots
  • Activities that are an invasion of privacy
  • Activities that may be damaging to the host servers or any other server on the Internet
  • Commercial Advertising- Email (SPAM)
    Spamming, or the sending of unsolicited email, from our servers or using an email address that is maintained by us is STRICTLY prohibited and will qualify your site for immediate deactivation with no refund.

    Server abuse
    Any attempts to undermine or cause harm to any of our servers or customers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses resources and actions are not taken to desist, calls for immediate de-activation without any refund of payments made thus far. Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms. We also urge customers to make backups of there sites as we take no responsibility for loss or damage which may occur.

    If the bandwidth limit opposed on your account is reached, we will discuss with the customer what shall be done next. If the customer does not wish to purchase extra bandwidth and continues to exceed their limit, the account shall be suspended until the customer has taken further measures to ensure the limit is not exceeded again.

    Disc Space
    We implement what we refer to as a Fair-Usage Policy when it comes to the disk-space allocated to all our servers. Our unlimited package essentially means that you are welcome to use as much space as your site needs to operate, although we are quite lenient on this.
    Disc Space
    does not reset each month, this is the amount of storage you get to cover the full account and all files. All of our packages come with set limits, including our unlimited package.

    On hosting plans, we ask for the whole year's bill in one lump sum. Once we receive your payment your account will then be set up.

    Close Down Dates
    The MyCloudwebsolutions site is online 24/7, we do not have any close down dates.

    As a subscriber of web hosting services, you agree to indemnify and hold harmless ourselves, my agents and/or third party providers from any claims brought by or against you as a result of the use of these web hosting services.

    Canceling Service
    You may cancel web hosting services, please see our 30 day money back Guarantee page.

    These terms can me modified at any time, so check back at a later date.

    Failure to follow any term or condition of these policies will be grounds for account suspension or cancellation.

    Activity which causes harm or serious degradation of service to other clients will be grounds for immediate suspension without prior notice.

    We reserve the right to refuse, cancel, or suspend service at our sole discretion. Clients who have violated acceptable use policies (aup) of Web hosting services affiliated with our hosting provider(s) will be refused service.

    Activity which results in a suspension or cancellation of an account will result in a forfeiture of fees paid.

    Thank you,